IKB-Data GmbH: Implementation SAP-SD: Integration customer billing

Starting point

  • Manual invoice processing of IT services to end customer led to
    • many posting errors and corrections, internal friction losses
    • high, punctual workloads
    • late billing due to repetitive internal checking and corrections
    • inconsistent reporting that was not transparent

Solution

  • Implementation of SAP-SD within the existing company code
  • Integration SD-FI: adjustment of account determination and taxes
  • Custom build reporting with SAP Query-Tool

Success

  • Significant decrease of internal and external posting errors
  • Prevention of corrections (revenue accounts, taxes)
  • Continued collection possible, resulting in better workload allocation and an overall earlier invoicing process
  • Consistent and comprehensible reporting