DPD Dynamic Parcel Distribution: Optimisation of invoicing processes and -systems

Starting point

  • Previously decentralised billing & invoicing processes in 40 self-sustaining branches needed to be transferred into a centrally guided process- and system architecture.
  • Objective: Improved maintainability, transparency, synergies

Solution

  • Implementation of SAP module RM-CA and EDR-management (from telecom sector)
  • Management of system and process architecture through entero consultants in cooperation with the SAP system integrator
  • Scope management of integrators
  • Development and integration of technical architecture for the automatic migration of all relevant master and transaction data (including all customer conditions and pay-roll data)

Success

  • Proof of base technical architecture by successful migration of pilot depots
  • More professional and attractive offers for multi depot user