Implementation of Applicant Tracking with connection to the Salesforce Sales Cloud

Randstad is Germany’s leading personnel services provider. The Randstad Group Germany is home to 58,000 employees in around 550 branches and 300 cities. The sales volume in 2018 comprises around 2.38 billion euros. In addition to traditional temporary staffing, the portfolio includes the Professional Services, Permanent Placement, HR Solutions and Inhouse Services business units.

The initial situation

  • Randstad has chosen to implement Salesforce and Connexys
  • The existing SAP ERP solution was to be integrated into the future solution, requiring complex integration and migration interfaces
  • For interface operation, a smooth process and automated monitoring of all interfaces had to be ensured

The solution

  • entero was responsible for the design of the overall integration architecture as well as for the implementation on the SAP side.
  • entero has implemented a flexibly configurable central framework on the SAP side for the operation of all outgoing and incoming interfaces with corresponding logging, customizing and error notification features
  • All interfaces have been implemented separately from the SAP business logic and are therefore “invisible” to the end user.

The success

  • Smooth operation of all outgoing and incoming interfaces on the SAP side
  • No proactive monitoring required on the SAP side due to automated monitoring and error notification functions
  • Comprehensive evaluation options

Together with entero, we implemented the complex integration between Salesforce and SAP. Comprehensive control and reporting functions in SAP allow flexible control of all interfaces and seamless tracking of data flows. With its profound integration and SAP experience, entero AG is exactly the right partner for us. [Michele Tucci, Managing Director, Manager Front Office Applications, Randstad Deutschland GmbH & Co. KG]